“Pursuant to Regulation (EU) 2016/679 (hereinafter the “Regulation”), this page describes the methods for processing the personal data of users who consult the site at the URL (hereinafter “the Site”).

This information does not concern other sites, pages or online services that can be reached through hypertext links that may be published on the site but refer to resources outside the domain.


The data controller is Glance Srl, with registered office in Via San Giovanni Bosco 7/1 38122 Trento (Email:; PEC:


The personal data indicated on this page are processed on the basis of the consent to the processing given by the users by navigating through the pages of the Site or by subscribing to the Newsletter.


Navigation data

The computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols and necessary.

This category of data includes IP addresses or domain names of computers and terminals used by users, URI/URL (Uniform Resource Identifier/Locator) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc..) and other parameters regarding the operating system and computer environment. Translated with (free version)

These data, necessary for the use of web services, are also processed in order to

• obtain anonymous statistical information on the use of the services (most visited pages, number of visitors per time slot or daily, geographical areas of origin, etc.) through Google Analytics;

• check the correct functioning of the services offered.

The navigation data acquired in this way do not persist in the systems referable to the Owner for more than 14 MONTHS.

Data communicated by the user

The optional, explicit and voluntary sending of messages to contact addresses, as well as the compilation and submission of forms on the Site, involve the acquisition of contact data of the sender, necessary to respond, and all personal data included in communications. The User assumes responsibility for the Personal Data of third parties communicated through the Site and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Specific information may be published on the pages set up for the provision of certain services.

Cookies and other tracking systems

Session cookies (not persistent) are used strictly limited to what is necessary for the safe and efficient navigation of the sites. The memorization of session cookies in the terminals or in the browser is under the control of the user, whereas on the server, at the end of the HTTP sessions, information relative to the cookies remain recorded in the logs of the services, with a conservation time in any case not exceeding seven days like the other navigation data.

Data are transmitted to Google Analytics for the elaboration of statistics but the anonymization of the last octet has been activated and therefore through Google Analytics no processing of personal data is carried out by the Owner.


The User’s Data are collected to allow the Owner to provide its Services, as well as for the following purposes: Managing contacts and sending messages.

The processing operations connected to the web services of this site, physically hosted by the company: Server Plan Srl are handled by the Data Controller and are only handled by persons in charge of processing.


The interested parties have the right to obtain from the Owner, in the cases provided for, access to personal data and the rectification or cancellation of the same or the limitation of the treatment that concerns them or to oppose the treatment, obtain the cancellation or removal of their Personal Data, receive their Data or have them transferred to another owner

Users may address a request to the contact details of the Data Controller indicated in this document; requests will be acknowledged by the Data Controller as soon as possible, in any case within one month.

The interested parties who believe that the processing of personal data relating to them carried out through this site in violation of the provisions of the Regulation have the right to complain to the Guarantor.